About Us METALHAMMERMERCH.COM is powered by TSHIRTMACHINE.COM, a trading name of Noise Management Ltd. METALHAMMERMERCH.COM is dedicated to your total satisfaction. If you have any suggestions or comments please telephone or email us using the link on the store page.
OUR CONTACT DETAILS: METALHAMMERMERCH.COM 13A London Road, Brighton, BN1 4JA United Kingdom Phone/ Fax: +44 (0)1273 604 300 Email: shop@metalhammermerch.com
OUR AIMS: To supply only 100% Officially Licensed merchandise. To answer all enquiries 24 hours after receipt. To make our customers online shopping experience as user friendly and stress free as possible. To dispatch goods within 28 days of order.
Making A Purchase It is the responsibility of the customer to ensure that all details for their orders are correct at the time of ordering.
Upon placing the order, the customer agrees that the information given on the order is correct. Any changes to information contained on the customer order following fulfillment will be made at the discretion of METALHAMMERMERCH.COM
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard, AMEX, Switch, Delta, Solo. You may send your credit card information via phone, fax, snail mail or over the Internet
Shipping And Handling All orders will be dispatched within 28 days. In the event of stock shortages, METALHAMMERMERCH.COM will contact the customer via e-mail and either offer one of three options.
1. Offer an Alternative 2. Cancel order with full refund 3. Place on backorder
All goods are sent by FIRST CLASS POST via Royal Mail unless otherwise requested at an extra cost to the customer. As METALHAMMERMERCH.COM uses a third party company to deliver goods we cannot be held responsible in any way for failed delivery.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Credit Card Security All credit card numbers are encrypted in the software when an order is placed, using 128-bit encryption. Lloyds TSB Bank then processes the payment. Nobody at METALHAMMERMERCH.COM will ever see your card details.
Payment via PayPal uses paypal.com's own secure payment processing systems.
For more information regarding PayPal visit www.paypal.com
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01273 604 300 (International +44 (0)1273 604 300) or fax us on the same number. Or write to us at The Loft, 13A London Road, Brighton, BN1 4JA UK
Privacy Policy METALHAMMERMERCH.COM do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Issue a unique identifier (e.g. customer login) d. Monitor customer account status beyond that required for individual purchases e. Only disclose information to third-parties for goods delivery purposesData collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Issue a unique identifier (e.g. customer login) d. Monitor customer account status beyond that required for individual purchases e. Only disclose information to third-parties for goods delivery purposes
